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Resumen
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).
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Informaciones generales
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Estado: PublicadoFecha de publicación: 2018-09Etapa: Norma Internacional para revisar [90.92]
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Edición: 1Número de páginas: 28
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Comité Técnico :ISO/IEC JTC 1/SC 40
- RSS actualizaciones
Ciclo de vida
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Anteriormente
RetiradaISO/IEC TR 20000-10:2015
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Ahora
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Será reemplazada por
En desarrolloISO/IEC DIS 20000-10
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